PHPKB is a knowledge management software that offer optical character recognition (OCR) capabilities for searching text within images.
Note: This feature is available only in the Enterprise Editions of PHPKB software.
Are you looking for a knowledge management software that is capable to read text in images and make them searchable? There are many cases where you want to read text from images in your knowledge base articles. You may have some scanned documents and images with list of instructions on them and it becomes very important to include them in the knowledge base search so that users can find them. How will you make it happen without having to type those instructions manually as articles in the knowledge base?
Well, PHPKB solves this problem for you. PHPKB software can easily detect text in the images you add to the knowledge base. It uses OCR (Optical Character Recognition) technology to extract text from images and include in the knowlegde base search index.
Consider the following image as an example.
When this image is uploaded to an article in the knowledge base, PHPKB will perform OCR on the image to detect any text on it and add it to the search index. In the example image above, PHPKB will detect the following text.
The quick brown fox jumps over the lazy dog.
Now, this text is added to the knowledge base search index so that it can be searched by knowledge base users.
Using Image OCR library, PHPKB knowledge base software can read the image text not only in English but in various languages. The list of currently supported languages is given below.
It's important to keep in mind that OCR technology is not perfect and may not always produce accurate results, especially when dealing with images that have poor quality or low resolution. But overall, the integration of OCR technology in knowledge management software like PHPKB can greatly enhance the functionality and user experience of your knowledge base.
Whether you are looking for an in-house solution OR a cloud-hosted knowledge management tool, PHPKB knowledge base software offers enterprise-class features with pricing that can fit a small business budget.
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