Ajay Chadha

Our software development team follows industry-standard security programs and follows well-known security best practices to prevent common coding vulnerabilities and to minimize security errors in the PHPKB software. Our development process includes... Read More

To talk about the concept of knowledge management (KM), one must start by clearly defining the meaning of the words "knowledge", "data" and "information". It is important to understand what constitutes knowledge and what falls under the category of... Read More

Organizational knowledge management involves structuring the acquisition and use of knowledge arising within an organization and integrating knowledge from external sources. Knowledge may arise passively within an organization from reaction to... Read More

One of the goals of knowledge management (KM) is to increase collaboration and facilitate knowledge creation and sharing. Section 508 and WCAG play an important role in making technology accessible to people with disabilities like deaf or hearing... Read More

About Knowledge Base One of the best ways to provide top-level support to your customers is to actually allow them to help themselves. If you have the right software in place, you can do this by setting up a knowledge base. A knowledge base is a... Read More

What is Knowledge Management Software? Knowledge management software is a centralized, searchable repository of digital documents such as PDF, docs, spreadsheets, presentations, audios, and videos. It allows users to capture, preserve,... Read More

If you are looking for a comprehensive Knowledge Management solution for your company, there are a few things you need to keep in mind. The first thing you need to do is understand which problems you wish to solve using Knowledge Management. This... Read More

Generating sales is an important function for any business entity. Whatever the company produces needs to be sold in order to earn a profit. Effective sales processes boost conversions, turn more potential customers into closed deals, and ensure all... Read More

In a knowledge base, public and private articles differ in terms of their accessibility and visibility to users. Public articles — Public articles are accessible to all users and can be viewed by anyone who has access to the knowledge base,... Read More

After logging into the system, click on Article -> Add New 2. Determine the type (Public or Private) and category (categories). The categories step is critical so your article can be found by the intended audience. Tip: You can assign an... Read More