Wiki model of documenting knowledge has been around for a while and have well documented advantages - ease of curation of content, ability to build hierarchy/structure and tools to enforce access control etc. However, there are also couple of... Read More
Ajay Chadha
Ajay Chadha is the founder and CEO of PHPKB – a leading knowledge management software used by large and medium-sized enterprises. Empowering individuals and teams to harness the power of knowledge through practical and innovative approaches to knowledge management. Every day, we help companies scale their customer support & onboard their employees 2x faster.
Title Keep the title simple and specific to describe the content — but not so technical it cannot be easily understood. Try to be concise. Abstract The abstract is short, but remember not to cram as much detail into it as possible. You want to... Read More
This article provides instructions for configuring Single Sign-On between your website/application authentication system and PHPKB knowledge base software. How Single Sign-On (SSO) works in PHPKB? PHPKB supports Single Sign-On (SSO) which will allow... Read More
Yes! If you have purchased multiple software licenses, you will be able to co-term your support & maintenance subscription end dates for easier management. If you need further assistance, please contact our Sales Team or your Account Manager to... Read More
We believe that you will be pleased with your hosted knowledge base subscription with us, but in case you want to cancel, please notify us and we will stop billing for the next billing cycle. At that point we will remove your hosted KB and delete all... Read More
A wiki is an enterprise collaboration platform and it is becoming well-established as both a commercial and open-source application. It creates a common ground for your employees to communicate and share information with each other. Wikis can be... Read More
If you're getting "Authorization Failed" message on checkout page while ordering the software license, then it is most likely your credit card company declining the transaction. Typically when this happens for a buyer, we instruct them to... Read More
To use your own domain name with our hosted knowledge base service, you’ll need to purchase a domain name from a domain registrar such as NameCheap.com, GoDaddy.com, Register.com, etc. After purchasing a custom domain, you’ll want to set... Read More
If you are unable to see any content after clicking the "Preview Article" button or are unable to attach large files, then it is due to the size of the post data. If the size of post data is greater than post_max_size, the $_POST and ... Read More
This article explains how to set up write permissions in the required folders for configuring IIS 7.0, 7.5, or 8.0 on Microsoft Windows Server for installation of PHPKB Knowledge Base Software. In order to install PHPKB knowledge management... Read More
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