We believe that you will be pleased with your hosted knowledge base subscription with us, but in case you want to cancel, please notify us and we will stop billing for the next billing cycle. At that point we will remove your hosted KB and delete all... Read More
A wiki is an enterprise collaboration platform and it is becoming well-established as both a commercial and open-source application. It creates a common ground for your employees to communicate and share information with each other. Wikis can be... Read More
If you're getting "Authorization Failed" message on checkout page while ordering the software license, then it is most likely your credit card company declining the transaction. Typically when this happens for a buyer, we instruct them to... Read More
To use your own domain name with our hosted knowledge base service, you’ll need to purchase a domain name from a domain registrar such as NameCheap.com, GoDaddy.com, Register.com, etc. After purchasing a custom domain, you’ll want to set... Read More
If you are unable to see any content after clicking the "Preview Article" button or are unable to attach large files, then it is due to the size of the post data. If the size of post data is greater than post_max_size, the $_POST and ... Read More
This article explains how to set up write permissions in the required folders for configuring IIS 7.0, 7.5, or 8.0 on Microsoft Windows Server for installation of PHPKB Knowledge Base Software. In order to install PHPKB knowledge management... Read More
Our hosted license is a perfect solution for anyone who wants to use our scripts, but does not want or cannot install them on their own hosting account. Hosted License FAQs What are the requirements?There are no special requirements, since the script... Read More
Updating your credit card never has been easier, you can do so at the following web page https://www.2checkout.com/va/sales/customer/change_billing_method You will be asked for the "First 6 and Last 2 digits" of the Credit Card used... Read More
Customization jobs are not carried over automatically with upgrade. Any customization work performed on your existing KB (regardless of whether the change was minor in nature or not) will have to be re-done (even if you have an active support and... Read More
About PHPKB Software PHPKB Knowledge Base Software allows you to create an unlimited, searchable library of FAQs, articles, how-to documents, resolutions, announcements, product manuals, and more. PHPKB makes it easy for your customers to find the... Read More