This User Manual describes the GUI and working of front-end area as well as administration control panel of the PHPKB Knowledge Base Software. It explains you the functioning of each of the screens. A Few Key Concepts: End Users - your knowledge base... Read More
There is a setting called "Enable Article Select Copy" that you can find under Tools > Manage Settings > Miscellaneous tab page of the admin area as shown in the image below. Just turn ON that setting and you would be able to select and copy... Read More
Microsoft SharePoint is software for servers that enables users to share documents within an organization. Companies planning to create a knowledge base will most likely consider using SharePoint rather than trying a specialized knowledge management... Read More
Question 1: What does the renewal cost? Is it 1 year or do you have for more than 1 year? If so what will be the savings if renewed for more than a year? Answer: Renewal cost is 20% of the actual license cost OR $135 (whichever is higher) for a 1... Read More
Just think about all the information and expertise of everyone in your organization. What happens to the knowledge and wisdom of an employee when he leaves your organization? How do you bring all that knowledge and wisdom to the use of new employees... Read More
We do not have SalesForce Integration available with PHPKB knowledge management software, however it can be easily implemented with SalesForce CRM since PHPKB comes with full source code that you can modify as per your needs. Read More
This brief tutorial will teach you how to install and configure ionCube loaders on Microsoft Windows Server. The evaluation copy of PHPKB knowledge base software has encoded source code and it requires ionCube loaders to be installed on the webserver... Read More
Yes, this facility is present in PHPKB knowledge base software so that you can restrict access to the knowledge base for only logged-in users. Please refer to the steps below to enable that setting. Login to the admin control panel. Go to the ... Read More
PHPKB knowledge base software is able to index text content of the files attached to knowledge articles in order to make them searchable. Attachment indexing is supported in all editions of PHPKB knowledge base software. Some document types can be... Read More
It is required to have PHP enabled with mbstring (multi-byte string) support for storing and displaying multi-byte characters in PHPKB software. The installation wizard of the multi-language editions of PHPKB knowledge base software will... Read More