Question 1: What does the renewal cost? Is it 1 year or do you have for more than 1 year? If so what will be the savings if renewed for more than a year? Answer: Renewal cost is 20% of the actual license cost OR $135 (whichever is higher) for a 1... Read More
Ajay Chadha
Ajay Chadha is the founder and CEO of PHPKB – a leading knowledge management software used by large and medium-sized enterprises. Empowering individuals and teams to harness the power of knowledge through practical and innovative approaches to knowledge management. Every day, we help companies scale their customer support & onboard their employees 2x faster.
Just think about all the information and expertise of everyone in your organization. What happens to the knowledge and wisdom of an employee when he leaves your organization? How do you bring all that knowledge and wisdom to the use of new employees... Read More
We do not have SalesForce Integration available with PHPKB knowledge management software, however it can be easily implemented with SalesForce CRM since PHPKB comes with full source code that you can modify as per your needs. Read More
This brief tutorial will teach you how to install and configure ionCube loaders on Microsoft Windows Server. The evaluation copy of PHPKB knowledge base software has encoded source code and it requires ionCube loaders to be installed on the webserver... Read More
Yes, this facility is present in PHPKB knowledge base software so that you can restrict access to the knowledge base for only logged-in users. Please refer to the steps below to enable that setting. Login to the admin control panel. Go to the ... Read More
PHPKB knowledge base software is able to index text content of the files attached to knowledge articles in order to make them searchable. Attachment indexing is supported in all editions of PHPKB knowledge base software. Some document types can be... Read More
It is required to have PHP enabled with mbstring (multi-byte string) support for storing and displaying multi-byte characters in PHPKB software. The installation wizard of the multi-language editions of PHPKB knowledge base software will... Read More
Problem: When I try to enter a hyperlink in my article, the functionality works fine, but I have to know the URL to the article I want to link to, so I can manually enter the path in the hyperlink. Is there any way I can browse existing articles... Read More
We have majorly revamped our knowledge platform, PHPKB. The upcoming release i.e PHPKB 7.0, is the most significant release so far. A summary of all the new features in PHPKB 7.0 is available in the product summary for the release. We hope the new... Read More
If you are facing the URL rewriting problem on a windows server, please note that II7 does not support .HTACCESS file syntax for URL rewriting. For earlier versions of IIS (less than 7), you need a tool called ISAPI_ReWrite from HeliconTech which... Read More
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