Problem: When I try to enter a hyperlink in my article, the functionality works fine, but I have to know the URL to the article I want to link to, so I can manually enter the path in the hyperlink. Is there any way I can browse existing articles... Read More
Ajay Chadha
Ajay Chadha is the founder and CEO of PHPKB – a leading knowledge management software used by large and medium-sized enterprises. Empowering individuals and teams to harness the power of knowledge through practical and innovative approaches to knowledge management. Every day, we help companies scale their customer support & onboard their employees 2x faster.
We have majorly revamped our knowledge platform, PHPKB. The upcoming release i.e PHPKB 7.0, is the most significant release so far. A summary of all the new features in PHPKB 7.0 is available in the product summary for the release. We hope the new... Read More
If you are facing the URL rewriting problem on a windows server, please note that II7 does not support .HTACCESS file syntax for URL rewriting. For earlier versions of IIS (less than 7), you need a tool called ISAPI_ReWrite from HeliconTech which... Read More
Problem: We tried purchasing this PHPKB knowledge base software with a credit card, but unfortunately the only credit cards we have are MasterCard, and our purchasing department told me that you do not accept MasterCard. Would you accept a check? I... Read More
If you have just installed or trying to install the PHPKB Knowledge Base Software on your site and you're receiving an Internal Server Error or HTTP 500 error, there are two likely causes: Your hosting provider's web server's configuration... Read More
Please refer to the instructions below on how to use the "Import From HTML" module to import the HTML documents as articles in your knowledge base. It is an optional module available as a paid add-on to PHPKB knowledge base software. DOC to... Read More
This article is for running PHPKB MSSQL Enterprise Edition (6.0 and upwards) using the Microsoft SQL Server database. It explains the steps required to install and configure Microsoft SQL Server Driver (php_sqlsrv.dll) for PHP. The steps detailed... Read More
Completing this is a fairly straightforward process that you can accomplish with the steps given below. Download all the files of your current knowledge base installation. Take a database backup of your current knowledge base. In case you are... Read More
The source code of PHPKB knowledge base software is open for editing (not licensed as open source) and can be modified for internal use only. Our product is commercial in nature and does not operate under the standard open source license, so while... Read More
This information is applicable on the PHPKB Enterprise Edition with SQL Server Database. There is no such issue in the MySQL version of PHPKB knowledge base software. PROBLEM: Article content gets trimmed for no apparent reason after 4096... Read More
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