Private categories work in conjunction with user-groups. You can create a user-group and assign some private categories to that group. Now, all users (KB Members) of that group would be able to view those private categories after login on the front... Read More
Ajay Chadha
Ajay Chadha is the founder and CEO of PHPKB – a leading knowledge management software used by large and medium-sized enterprises. Empowering individuals and teams to harness the power of knowledge through practical and innovative approaches to knowledge management. Every day, we help companies scale their customer support & onboard their employees 2x faster.
These seven practical tips show how to get people to willingly contribute to building your organization's fund of knowledge. Motivate People to Share Knowledge These tips are very effective to encourage users to share knowledge with others using the... Read More
PHPKB knowledge base software use its built-in functions to automatically detect and display related articles for each knowledge base article you post. Read More
Product updates (which include bug fixes) are generally released every 4-8 weeks. Product upgrades (which include new features) are generally released every 2-6 months. When you purchase our knowledge base software, you are entitled to free product... Read More
Yes, We understand that your existing domain name is no longer in use and you would like to transfer everything over to the new domain. First, you should uninstall PHPKB from its current location. Then contact us to transfer your license before... Read More
Yes, PHPKB knowledge base software has the feature so that a knowledge base article can be contained within multiple categories. Having a knowledge base article appear under all appropriate categories improves the chance of your customers finding the... Read More
To order a maintenance renewal, please complete the secure online order form. Using the order form, you can renew a product that you are associated with or provide us with the details of the product which you wish to renew. Once that is done, a quote... Read More
Renewing your software maintenance & support subscription is entirely optional, but it will ensure your continued access to the following great benefits: Technical Support Software Updates Peace of mind Another option that might be available to... Read More
Yes, you can continue to use your knowledge base software even after the active support & maintenance period expires. As all commercial and academic licenses are perpetual, you can use your software into perpetuity. Do keep in mind that software... Read More
Yes, you can purchase and hold a maximum of 3 years worth of active software maintenance for any one license of the PHPKB knowledge base software. You have the option to buy an extra 2 years (24 months) of support & maintenance subscription ... Read More
Results
171 -
180 of
190