This article is for running PHPKB MSSQL Enterprise Edition (6.0 and upwards) using the Microsoft SQL Server database. It explains the steps required to install and configure Microsoft SQL Server Driver (php_sqlsrv.dll) for PHP. The steps detailed... Read More
Ajay Chadha
Ajay Chadha is the founder and CEO of PHPKB – a leading knowledge management software used by large and medium-sized enterprises. Empowering individuals and teams to harness the power of knowledge through practical and innovative approaches to knowledge management. Every day, we help companies scale their customer support & onboard their employees 2x faster.
Completing this is a fairly straightforward process that you can accomplish with the steps given below. Download all the files of your current knowledge base installation. Take a database backup of your current knowledge base. In case you are... Read More
The source code of PHPKB knowledge base software is open for editing (not licensed as open source) and can be modified for internal use only. Our product is commercial in nature and does not operate under the standard open source license, so while... Read More
This information is applicable on the PHPKB Enterprise Edition with SQL Server Database. There is no such issue in the MySQL version of PHPKB knowledge base software. PROBLEM: Article content gets trimmed for no apparent reason after 4096... Read More
Private categories work in conjunction with user-groups. You can create a user-group and assign some private categories to that group. Now, all users (KB Members) of that group would be able to view those private categories after login on the front... Read More
These seven practical tips show how to get people to willingly contribute to building your organization's fund of knowledge. Motivate People to Share Knowledge These tips are very effective to encourage users to share knowledge with others using the... Read More
PHPKB knowledge base software use its built-in functions to automatically detect and display related articles for each knowledge base article you post. Read More
Product updates (which include bug fixes) are generally released every 4-8 weeks. Product upgrades (which include new features) are generally released every 2-6 months. When you purchase our knowledge base software, you are entitled to free product... Read More
Yes, We understand that your existing domain name is no longer in use and you would like to transfer everything over to the new domain. First, you should uninstall PHPKB from its current location. Then contact us to transfer your license before... Read More
Yes, PHPKB knowledge base software has the feature so that a knowledge base article can be contained within multiple categories. Having a knowledge base article appear under all appropriate categories improves the chance of your customers finding the... Read More
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