PROBLEM: When I upload an image or video file I get "The File Type is not allowed" error (see image below): Can you help me to solve the problem? SOLUTION: The files that are uploaded via Asset Manager of WYSIWYG Editor are controlled through:... Read More
Please follow the instructions given below to turn off the MySQL Strict Mode. The latest versions of PHPKB Knowledge Base Management Software does not require MySQL Strict Mode to be turned OFF. It was a requirement for older versions (version 8 or... Read More
Here are the steps - how to upgrade from PHPKB 7.x to 8.0. STEPS: Take Backup : Create a backup copy of your current database that is being used by PHPKB 7.x. Unzip Upgrade Package : Unzip the contents of upgrade package downloaded. You will... Read More
If you are looking to have more than one (default English) language in your knowledge base then you must have purchased a Multi-Language edition of PHPKB Knowledge Base Software. Here are the steps how to add a new language in PHPKB: STEPS: Log in to... Read More
Here are some of the most common reason why SEO Friendly URLs are not working for PHPKB knowledge base software on your server (assuming you are running Apache as your web server). 1) Your site is in a sub-directory, or you're using an Alias, but you... Read More
wkHTMLtoPDF is an open-source and cross-platform tool that can convert HTML pages to PDF. This is a command-line utility and it is pretty easy to use. The syntax for using the tool is fairly simple, enter the name wkhtmltopdf, followed by the URL of... Read More