Financial services organizations are leveraging knowledge management platforms to better guide customers, reduce risk, store sensitive information and increase efficiency. Internal knowledge management can help financial institutions to ensure that... Read More
Rinky Batra
Rinky is a knowledge management expert. As a customer support specialist at PHPKB, she has been instrumental in building a robust knowledge base and documents that help support executives keep every customer delighted.
Knowledge Management (KM) has established itself as a key part of many organizations, the process of creating value from an organization’s intangible assets. It deals with how best to leverage knowledge internally in the organization and... Read More
User documentation (also called end-user manuals, end-user guides, instruction manuals, etc.) is the content you provide end-users with to help them be more successful with your product or service. An online manual allows the user to familiarize... Read More
In this article, we explore how we anticipate knowledge management might continue to evolve and benefit, especially in the context of the Pharmaceutical Industry. The ongoing shift from a paper world to an electronic world has been both a blessing... Read More
The success of a business is a chain reaction of many factors such as; the happiness of employees, its processes, proper investment, budget planning, marketing, sales, profit, and revenue. Profit and revenue are key targets for a business, and... Read More
Retailing is the combination of activities involved in selling or renting consumer goods and services directly to ultimate consumers for their personal or household use. In addition to selling, retailing includes diverse activities such as... Read More
Training newly onboarded employees to showcase their highest potential is essential for business success. The success of any organization is tied to employee skill and performance, and gaps in training can prove detrimental. Even a seasoned new hire... Read More
This article discusses various strategies for managing knowledge workers effectively. It covers the definition and characteristics of knowledge workers, the importance of technology and knowledge management platforms like PHPKB, and strategies for... Read More
What is meta description? The meta description is an HTML attribute that provides a brief summary of a web page. Search engines such as Google often display the meta description in search results, which can influence click-through... Read More
Every business wants to provide the best experience to your customers as possible. Satisfied customers means more business, which means a bigger payday for your company. For customer satisfaction it is important to keep them informed, engaged,... Read More
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