Knowledge Management

Hiring competent team members is only the first step toward continuous organizational success. A second challenge is to maintain employee motivation to retain talent and accomplish long-term success. Why is it crucial to think about boosting support... Read More

Customer service is crucial for any business because by providing top-notch customer service, businesses recoup customer acquisition costs and cultivate a loyal following that refers customers, provides testimonials, reviews, and feedback for... Read More

Training newly onboarded employees to showcase their highest potential is essential for business success. The success of any organization is tied to employee skill and performance, and gaps in training can prove detrimental. Even a seasoned new hire... Read More

To talk about the concept of knowledge management (KM), one must start by clearly defining the meaning of the words "knowledge", "data" and "information". It is important to understand what constitutes knowledge and what falls under the category of... Read More

  Businesses need to think beyond how to store the wealth of knowledge passed around within their workplace. They must also focus on how to use this knowledge to improve their operations and boost business growth. To do that, they must invest... Read More

Today, consumers call the shots. With globalization and the internet providing nearly unlimited choices, power has shifted from corporations to consumers. This shift makes it nearly impossible for companies to sustain... Read More

With the growth of organization and expansion of spaces, connectivity surfaces as quintessential. If employees get a common platform, their connectivity with each other and excellence in work improves. The ready availability of information has... Read More

Generating sales is an important function for any business entity. Whatever the company produces needs to be sold in order to earn a profit. Effective sales processes boost conversions, turn more potential customers into closed deals, and ensure all... Read More

Organizational knowledge management involves structuring the acquisition and use of knowledge arising within an organization and integrating knowledge from external sources. Knowledge may arise passively within an organization from reaction to... Read More

What is Internal Knowledge Base? An internal knowledge base provides a centralized space for employees to share and access information when needed. Internal Knowledge Base can contain general information such as training documentation for easy... Read More