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We offer a 25% discount on all editions of PHPKB knowledge base software to schools, colleges, universities, and non-profit organizations. We understand that running an organization isn’t cheap. With budget and personnel restrictions, it's... Read More

Yes, We can customize PHPKB Knowledge Base Software to match your website's look, feel, and color scheme. All you need to do is send us your Website URL and just a few details of how you would like the PHPKB to be integrated into your website. Though... Read More

Each license of PHPKB knowledge base software permits you to install the software once. However, you may create a single additional test installation for testing purposes only. Any test installation of this kind must be password protected, and access... Read More

We have majorly revamped our knowledge platform, PHPKB. The upcoming release i.e PHPKB 7.0, is the most significant release so far. A summary of all the new features in PHPKB 7.0 is available in the product summary for the release. We hope the new... Read More

About Knowledge Base One of the best ways to provide top-level support to your customers is to actually allow them to help themselves. If you have the right software in place, you can do this by setting up a knowledge base. A knowledge base is a... Read More

Table of Contents 1. Knowledge Base API 2. New Design Interface Modern Layout Design Classic Layout Redesigned 3. Files & Downloads Area 4. Article Approval Improvements 5. Review Date for Articles 6. Clone Articles 7. New Design... Read More

This article is for running PHPKB MSSQL Enterprise Edition (6.0 and upwards) using the Microsoft SQL Server database. It explains the steps required to install and configure Microsoft SQL Server Driver (php_sqlsrv.dll) for PHP. The steps detailed... Read More

This article provides an in-depth look at how AI-enabled knowledge bases can enhance productivity in customer support, offering a balanced view of its benefits and challenges. The emphasis is on practical applications and considerations for... Read More

As the digital age progresses, self-service knowledge bases are growing in popularity as a tool for customer support. With the advent of social media and other online customer service platforms, businesses have had to find new and more efficient ways... Read More

A knowledge base plays a crucial role in developing a knowledge management protocol in your organization. With the immense benefits and attractive budget-friendly packages that a knowledge base comes with, every organization must invest in a viable... Read More