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Admin Dashboard

When you login into the admin control panel, you are welcomed with Dashboard screen which presents and organizes your daily usage information in a way that is easy to read. It gives an overview of your knowledge base contents in the... Read More

Tickets and their status

Questions submitted by end users from the front-end area are displayed in knowledge base software in the form of Tickets. You can either reply back to them with an answer and/or publish that question as an article to the knowledge base so that in... Read More