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Your maintenance contract is like an insurance policy. It entitles you to more than just being able to contact Support by telephone or logging a case online. A valid contract provides you with cover for the number of software licenses you own for the... Read More

A knowledge base software is an important tool for organizations to store and manage information, making it easily accessible to users for reference and problem-solving. However, like any software system, a knowledge base requires periodic... Read More

All commercial and academic licenses are perpetual, meaning the product will continue to operate the same way as it does before and after the maintenance period expires. After the first 12 months, your software maintenance will expire and you will no... Read More

You can find the details about the support and maintenance period of PHPKB knowledge base software below: New License: Your 12-month free software support & maintenance period will commence from the date of payment confirmation. Upgrade: Your 12... Read More

To order a maintenance renewal, please complete the secure online order form. Using the order form, you can renew a product that you are associated with or provide us with the details of the product which you wish to renew. Once that is done, a quote... Read More

Yes, you can purchase and hold a maximum of 3 years worth of active software maintenance for any one license of the PHPKB knowledge base software. You have the option to buy an extra 2 years (24 months) of support & maintenance subscription ... Read More

Renewing your download software maintenance is entirely optional, but it will ensure your continued access to the following great benefits: Support service You'll continue to receive technical support for another 12 months. Support is available to... Read More

Renewing your software maintenance & support subscription is entirely optional, but it will ensure your continued access to the following great benefits: Technical Support Software Updates Peace of mind Another option that might be available to... Read More

In today's fast-paced digital environment, organizations are inundated with vast amounts of information. Managing this knowledge efficiently is crucial for maintaining a competitive edge, fostering innovation, and ensuring operational... Read More

Creating a knowledge base is an essential step for organizations aiming to enhance their information management, improve customer service, and streamline internal processes. Here are seven key steps to create an effective knowledge base: 1. Define... Read More