Articles Search Results

Users who have subscribed for various categories are Category Subscribers. Superusers can view and manage these subscribers from admin section. Expand "Categories" section under left navigation bar and click on "Subscribers" link to open... Read More

Only superuser has the right to view, edit or delete article subscribers. Click "Subscribers" link in Article section of the left navigation bar to open "Manage Subscribers" page. This section consists of two tabs for Article Subscribers and KB... Read More

Subscribers get notified when the knowledge base articles are updated or published. There are two types of article subscribers: Knowledge Base Subscribers: Individuals who have subscribed to receive emails for the newly published articles. Article... Read More

The "Subscribe to Articles" feature in PHPKB Knowledge Base Software is designed to keep users informed about the latest updates and changes to articles within the knowledge base. This feature enhances user engagement, ensures users are always up-to... Read More

We believe that you will be pleased with your hosted knowledge base subscription with us, but in case you want to cancel, please notify us and we will stop billing for the next billing cycle. At that point we will remove your hosted KB and delete all... Read More

Users can expand "My Articles" link under Articles section of left navigation bar to view their own articles to update them. 'My Articles' page will be displayed which contain several columns as shown in the figure below: ID: This column displays... Read More

PHPKB Knowledge Base Software provides a module for extracting email addresses from either all sections or selected sections of your knowledge base. Expand "Tools" section in left navigation bar and click on "Email Harvester" to open email harvester... Read More

Expand "Category" in Statistics section of left navigation bar to view reports related to the knowledge base categories. By default, the Summary screen will be displayed which contains statistics related to various aspects of categories in... Read More

Click on "Manage Articles" link available in "Articles" section of left navigation bar to manage the articles in your knowledge base. By default, approved articles are displayed on the screen. However, you can navigate through tabs to view and... Read More

Expand Categories in left Navigation Bar and click on Manage to open manage categories screen. ID  is the serial number of a category in the knowledge base. Name: This column displays the name (title) assigned to a category. The root... Read More