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Question 1: What does the renewal cost? Is it 1 year or do you have for more than 1 year? If so what will be the savings if renewed for more than a year? Answer: Renewal cost is 20% of the actual license cost OR $135 (whichever is higher) for a 1... Read More

Yes, you can continue to use your knowledge base software even after the active support & maintenance period expires. As all commercial and academic licenses are perpetual, you can use your software into perpetuity. Do keep in mind that software... Read More

You can find the details about the support and maintenance period of PHPKB knowledge base software below: New License: Your 12-month free software support & maintenance period will commence from the date of payment confirmation. Upgrade: Your 12... Read More

Renewing your software maintenance & support subscription is entirely optional, but it will ensure your continued access to the following great benefits: Technical Support Software Updates Peace of mind Another option that might be available to... Read More

We have majorly revamped our knowledge platform, PHPKB. The upcoming release i.e PHPKB 7.0, is the most significant release so far. A summary of all the new features in PHPKB 7.0 is available in the product summary for the release. We hope the new... Read More

Tools section contains a list of various configuration settings related to your knowledge base. To manage these settings expand "Tools" section of the left navigation bar and click on "Manage Settings" as shown below: Manage Settings  is... Read More