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This User Manual describes the GUI and working of front-end area as well as administration control panel of the PHPKB Knowledge Base Software. It explains you the functioning of each of the screens. A Few Key Concepts: End Users - your knowledge base... Read More

User documentation (also called end-user manuals, end-user guides, instruction manuals, etc.) is the content you provide end-users with to help them be more successful with your product or service. An online manual allows the user to familiarize... Read More

Introduction Organizing knowledge base content in a clear and user-friendly manner is essential for providing an effective user experience. A well-designed hierarchy can help users find the information they need quickly and easily and can make it... Read More

In the rapidly evolving technological landscape of 2024, technical documentation plays a pivotal role in bridging the gap between complex products or systems and their users. This comprehensive guide delves deeper into creating effective technical... Read More

A documentation software is a tool that helps in creating, organizing, and managing various types of software documentation. It is used to document software products, including their features, functionality, and technical specifications.... Read More

Documentation serves as the lifeline of any software application - be it a product manual, a user guide, or an API documentation. It is the pathway for the users to understand and master the use of any product. For software companies, the need for a... Read More

In today's tech-savvy era, software documentation serves as the linchpin in any software development project. It facilitates users to comprehend how to employ the software, troubleshoot any hurdles, and extract maximum utility from it. However,... Read More

The technical writers' primary job is to communicate complex technical information to users, clients, or other technical personnel in a way that is easy to understand. Writing such documentation requires attention to detail, precision, and... Read More

Organizations have begun realizing the importance of a viable knowledge base software to create, share, manage, update and store important information easily accessible to their internal and external users. A knowledge base can securely house... Read More

Do you know that a whopping 90% of people use customer service and experience when deciding whether to buy from a business? This reinforces the importance of enabling top-notch customer service and boosting customer self-service options. But how? Of... Read More