PHPKB Knowledge Base Software (Training Courses)
PHPKB provides knowledge base management training in the form of documentation, live online, webinars, in person, and videos. Our real time Instructor-led training courses will increase your productivity and you'll be able to utilize the full power of PHPKB Knowledge Base Software within your organization. Training courses are delivered live as a 2-hour interactive WebEx webinar with teleconference facility. All training sessions are led by one of our expert training instructors.
1. Knowledge Base Fundamentals Course
The PHPKB Fundamentals course gives overview of how to contribute to the corporate knowledge base. It covers all the features and functions you need to use as an end-user. It is a solid ground for quick start with PHPKB knowledge base software and is recommended for everyone, from first time users to experienced administrators, and ideal refresher for users of other knowledge base systems.
Fundamentals Course Details
- Introduction to PHPKB Knowledge Base Software
- User interface concepts
- Creating content in knowledge base
- WYSIWYG editor and article management
- Drafts and templates
- Using search and advanced search
- Using custom fields
- Using glossary
- Customizing the look and feel
- Feedback features
- Questions and answers
2. Knowledge Base Administration Course
The PHPKB Administration course covers the tasks and best practices starting from installation and including everyday tasks like user management, access permissions allocation, application settings configuration, and upgrade process.
Administration Course Details
- Installation Process
- Article Management in Detail
- Article Approval Workflow
- Public & Private Categories
- Groups and Users management
- Permissions & User levels
- News and Announcement Management
- General settings
- Customizing various settings
- Integration with LDAP server
- Backups and upgrading PHPKB
- Improving performance
- Language files creation & editing
- Questions and answers
Training Cost
Individual level training allows one attendee to participate in a pre-scheduled instructor lead session with attendees from other organizations. Organization level sessions give you the freedom to schedule a private session when you like, with unlimited attendees only from your organization. Once we receive your payment for the selected training course, a member of our team will contact you to arrange a timeslot for your session.
Fundamentals Course
The training cost of PHPKB Fundamentals Course is given below for both Individual and Organization sessions.
Administration Course
The training cost of PHPKB Administration Course is given below for both Individual and Organization sessions.
PHPKB Fundamentals & Administration Course (Training Bundle)
Training sessions can be bundled to receive discount.
Note: All prices mentioned are in United States Dollars. Once we receive your payment for the training course, a member of our team will contact you to arrange a timeslot for your session.
Individual level training ordered in bundle also allows one attendee to participate in "PHPKB Fundamentals" and another in "PHPKB Administration" webinars.
Session Types
Individual level training allows one attendee to participate in an instructor lead session with attendees from other organisations. Individual sessions are pre-scheduled once per month, and the schedule will be provided after purchase.
Organization level training give you the freedom to schedule a private session that fits in with your schedule, and allows you to invite an unlimited number of attendees from your organization.
Next Steps
For more information about these knowledge management training courses, please feel free to contact us.
Get It Now
Whether you are looking for an in-house solution OR a cloud-hosted knowledge management tool, PHPKB knowledge base software offers enterprise-class features with pricing that can fit a small business budget.
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Some of the world's best companies proudly use PHPKB knowledge management software.
