Instantly create a self-service knowledge base for your customers. Build FAQ, User guides, Product Documentation, Standard Operating Procedures and many more.
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PHPKB is the ultimate solution for streamlining your organization's knowledge management process. With its user-friendly interface, you can easily set up a professional knowledge base in no time. PHPKB covers all aspects of knowledge management, including capturing, storing, retrieving, and sharing knowledge, saving you time and effort in training new support representatives and providing faster, more efficient support to your customers. Invest in PHPKB and elevate your team's performance and customer satisfaction today!
Analyze and share insights. Save countless hours of manual analysis with intuitive charts and compelling insights.
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An easy-to-use, intuitive knowledge base software that encourages customers to help themselves.
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PHPKB knowledge management software provides your business with a knowledge-sharing platform and robust features.
Know MoreTransform the way you manage and share knowledge with PHPKB - the best knowledge base software for creating public or private knowledge bases, help centers, documentation, manuals, and more. Whether you're looking to improve customer support, increase employee productivity, or simply make it easier to find key information, PHPKB is the perfect tool for the job. With its powerful features, ease of use, and unbeatable value, PHPKB is the best choice in the market for knowledge management. Don't waste any more time searching for information, invest in PHPKB today and see the difference for yourself!
Expand your reach to global customers with PHPKB's multilingual knowledge base software. The multi-language edition of PHPKB allows you to easily set up and manage your knowledge base in multiple languages. With the ability to add and translate language files in the Languages Management section of the admin panel, you can provide seamless support to customers around the world.
Elevate your customer support to new heights with our online self-help customer support portal. In today's fast-paced business world, providing exceptional customer service is more important than ever. Our knowledge base service allows your customers to quickly find answers to their questions and eliminates the need for long wait times, adding a competitive edge to your customer experience.
Know moreAchieve knowledge management success with the ultimate solution: PHPKB. Our feature-rich, secure and user-friendly knowledge base software is second to none and comes at a price point that won't break the bank. Don't settle for less, trust PHPKB to provide the best in the market.
A list of most commonly asked questions by customers about our knowledge management software.
The pricing and licensing system of PHPKB knowledge base software is based on the number of admin users required. An admin user account is a user that would be able to login to the admin area, create/manage articles, and be an admin or author. They include Writers (Authors), Editors and Superusers. The license restriction is on the number of admin users (staff logins) that can be created to login and update your knowledge base. There is no limit on the number of end-users that can access the public area of your knowledge base.
Discounts are not offered to government organizations (unless you are a provider of primary, secondary or tertiary education - in which case you would qualify for PHPKB's academic pricing). Hosted licenses do not qualify for academic pricing. Government organisations purchasing our knowledge base software are required to purchase a commercial license.
PHPKB knowledge base software comes in two types of licenses; Owned License (Self Hosted) and SaaS License (Cloud Hosted). The owned license can be installed directly on your web server, which means no monthly subscriptions. It has a simple step by step installation process. PHPKB can be installed on virtually any web hosting account (as long as it meets the system requirements) and does not require a dedicated server.
PHPKB has been such a fantastic knowledge base tool for us. Integration was super easy, and we were up and running within minutes. We tested various knowledge management solutions available before finalizing PHPKB.
PHPKB is simply brilliant! We were using Knowledge Base Manager for managing our knowledge base but your product offers so much more and has a much friendlier interface. Our support agents are happily using PHPKB.
They answered all my questions almost instantly. I went ahead and purchased the knowledge base software immediately. The software was installed on my site within 15 minutes. Their support far exceeded my expectations.
My experience with PHPKB knowledge base software goes back several years. I've had a few KB programs over the years because I create and manage multiple support portals.
Whether you are looking for an in-house solution OR a cloud-hosted knowledge management tool, PHPKB knowledge base software offers enterprise-class features with pricing that can fit a small business budget.
Purchase NowSome of the world's best companies proudly use PHPKB knowledge management software.
